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5 Reasons Retail Stores Need A Professional Cleaning Company

Historically, store employees were largely responsible for taking care of the cleaning obligations everywhere! Yes, that’s right, even the bathrooms! Today, with everything going on with COVID-19 it is especially difficult and an unrealistic expectation to have store employees keep up with this. This makes it a crucial time now more than ever for retailers to look towards investing in outsourcing their cleaning services.

Now, pandemic and all things aside, there are going to be many other benefits to take advantage of by hiring a professional cleaning service. Below, we will go over the top 5 reasons – in our opinion – why retail stores should consider outsourcing to a professional cleaning company.

Improves Safety

There are going to be hundreds, if not thousands of customers strolling through your front doors on a daily basis, and with this comes thousands of bacteria, viruses and other types of contaminants floating through the air and on surfaces. Dust and dirt on top of all that make their way in as well, which makes things even worse. A way to help fix this and eliminate risk would be cleaning with commercial grade disinfectants. With a professional cleaning company, the cleaners would know exactly where to clean the most effectively that will have all of your surfaces free of any contaminants.

Welcoming Environment

What makes for a retail store to be inviting? A clean, presentable storefront! When everything is visibly clean and sparkling it will catch the eye of a passer byer. Customers are less likely to make repeat visits or even purchases at a place they don’t view as clean of visibly inviting or welcoming. With the expertise of professional cleaners and their equipment, there will be a consistent level of cleanliness that just wouldn’t be able to be provided by having your employees do the cleaning.

Saves You Money & Time

Here’s a good one. This one seems to be a common theme across the board. It saves you both money AND time! The more time your employees spend cleaning – something they probably were not hired to do – the less time they will have helping customers. The less attention to customers will be a domino effect to less purchases which will decrease your earnings over time. Now, hiring a professional cleaning company does come with a cost, but this will in most cases be mitigated or even eliminated with increased sales.

Reduces Sick Days

Circling back to the first topic we discussed about improving safety, by eliminating germs, viruses, bacteria etc., by regularly keeping up with this it will lower the risk level of employees attracting an illness. Thus, less sick days! This will ultimately lead to higher productivity with a larger portion of the workforce being available and not out on sick time. This will allow you to pay less in sick time and customer satisfaction increased!

More Service Offerings

Your employees are not trained cleaners so there is only so much they are able to accomplish with the task of cleaning and doing it affectively. Let’s face it, cleaning bathrooms, floors, dust is not the most desirable of jobs and can become tiresome. There are going to be jobs such as a strip and wax on a floor or deep window cleaning that your employees may not be equipped for and unable to handle. A professional cleaning company will provide you with service offerings that just simply would be too much to ask your employees to do.

In conclusion, outsourcing to a professional cleaning company would be a great solution to keeping your retail store appearing and operating the best it ever has been!

ATTENTION Property Managers! Here is Why You Should Outsource Your Cleaning

Office managers, property managers, facilities managers all manage a property to some degree, and with that comes a ton of responsibility. It could be an office building, warehouse, or even a whole corporate complex. With anything, cleaning should be your top priority, and it’s ok to admit if this slips to the back of this giant list of things to do. Unfortunately, it is a more frequent occurrence than you’d expect. But, to face the harsh truth, nobody is going to want to occupy spaces that aren’t cleaned professionally or on a regular basis.

You want your space to look as good as possible so you can rent out the space as quickly as possible. You don’t or shouldn’t have to rely on tenants to do all the necessary cleaning for you. Below, are reasons why you need to keep your property cleaned and maintained.


In today’s day in age, everybody uses the internet. This can be really good or really bad due to the sole fact that negative reviews tend to spread a whole lot faster than positive ones. You don’t want to make cleanliness the reason for a negative review. Nobody should have to clean a property to feel comfortable when they first arrive or to forget about who rented the property previously. If that is a common theme, then others will gain knowledge of this and will more than likely hurt your business.

Professionally Cleaned

There is a big difference when you compare the cleaning done by a professional service vs. getting an employee to do it. An employee will most likely take longer as well as miss some spots since they aren’t trained or in most cases hired to clean. It is difficult to expect tenants and their employees to completely clean up after themselves. Trust us! It will not happen mainly because of the differing views of what people view as “clean”. Try to avoid your tenants from being sour towards you right off the bat.

Save You Money!

Believe it or not, this will save you money AND time in the long run! This will help keep your property in the best shape possible, and the ability to rent out the property for years to come. If you keep your property in top shape with cleanliness, it will take longer to age and fewer problems to deal with. By keeping up with floors, furniture, office space, kitchens, bathrooms etc. you will decrease the likelihood of deterioration that would otherwise need repair costing you MONEY. So, not only will your property be in great shape, it will also increase your reputation.

Best Communication Techniques To Follow For a Growing Cleaning Company

In running a geographically distributed workforce, as most cleaning companies do, client communication is the best way for us to learn and keep a solid relationship. It is important to have both internal AND external communication as there are high-level risks and rewards associated. Below, we will go over the top means of communication so that way you can keep your cleaning business growing.

Strong Customer Service

As your company grows and obtains more and more clientele, it is all the more likely more people will want to get a hold of you. Most small startup companies’ sales reps are probably going to be the owner who provides all of their personal phone/email information. Eventually you will need to have this job delegated. It is important to follow these three steps: Hire a professional and dedicated customer service employee, tailor your experience to your client base, and live and die by what your standards are and what you want them to be dating back from the very beginning.

Reach Out ALWAYS

It is also important to make it a habit to reach out to clients on a routine basis via phone call, email, or text. They can be random check-ins or planned, but the whole idea of this is to keep building that relationship as well as to obtain as much information as you can to see if your services meet their needs. This is a simple yet great way to build that trust and rapport. It shows that you are a proactive company and actually care even when there is not a specific issue occurring. This doesn’t mean there will never be any problems to face, but when this does happen, the conversations will be much easier to have and easier to resolve.


One way to avoid high turnover within your company is to put together a planned experience for new employees. This should include:

-A walkthrough and training of any systems your company uses
-A detailed overview of what your standards as a company are
-Training for on-site communication
-A how-to on when issues arise how to handle them and who to bring them to.

Many companies believe or not fail to execute even these simplest things. Taking the time to invest in these tasks will help ensure you and the business that these employees will develop a sense of trust and feeling like they belong. If done properly, this will prevent high turnover rates and long-term employee retention.

It will be a challenge as your company grows to live up to the standards and expectations you set, but as long as you live by the promises you make both internally and externally, who wouldn’t want to be a part of the business you are building. More clients mean more employees which means a bigger target market, and with this comes more opportunity for communication mishaps. Prioritizing communication is something that can and will guarantee higher returns.

How Often Should I Clean My Floors?

Throughout the years, we have received a lot of questions about how often floors should be cleaned in an office or facility setting. To answer this, there are several key factors to take into consideration that are going to affect the frequency of this. Hopefully by reading this it will help give you pointers for you determine an ideal frequency to have your floors cleaned.

Factors to Determine Frequency

The frequency is largely dependent on how much traffic there is in each area of your office or facility. The most common used areas in your office are:
-Entryways and exits-Primary hallways -Main stairwells
These areas are going to need more frequent cleaning. You do not want clients or even potential clients to walk through a dirty office when they stop by to visit. With that, your office employees and team members do not want to walk through a dirty office with messy or beat-up floors. There are also going to be lower traffic areas that do not need to be touched as often, but the areas with the most frequency will dictate how often you will want to get your floors cleaned.

There may be areas that get a lot of activity but not a lot of foot traffic. Think of areas like kitchens or conference rooms. These areas will have people sitting in them but not necessarily a lot of walking around. These areas while not a lot of foot traffic are still prone to having scuff marks say from chairs, spilled beverages or food. This is what is called a high level of personnel activity that is going to lead to more frequent cleanings versus areas that do not have as much use.

Floor Mats/Matting
A determining factor that is also going to determine how often to sweep/clean your floors is the number of floor mats or “runners” located throughout the facility. Floor mats tend to keep floors relatively clean which will then reduce the cleaning work and frequency of the cleaning. You will typically find these located toward the front entryway and around the office with areas that have access to the outside as a place to wipe your feet when entering the office or facility. This lessens the chance of people entering tracking mud and dirt throughout the entire office.

Sealed/Unsealed Flooring
Knowing what your floors are made out of will help you also determine the frequency of having your floors cleaned. As an example, sealed floors offer far greater protection against things such as spills, scuffs, scratches etc. When you have unsealed floors, the floors will be much for susceptible to these types of damage that could lead to permanent damage over time. These types of floors will need to be maintained much more frequently versus sealed flooring.

As you can see, there are multiple different determining factors that come into play when trying to figure out how often you should have your floors maintained. There will be areas with much more frequency than other spaces, areas with more activity, and even the types of flooring. It is recommended to maintain your floors on a weekly basis and figure out what frequency works best for your office/facility. We get it, you simply don’t have the time to constantly maintain all of this on top of the other thousand tasks you need to worry about. This is why maintaining your floors professionally will behoove you in the long run with saving you both money and time!