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A Peak Behind The Curtain: Methods Used When Pricing Janitorial Services
When looking at daily janitorial services, it is important to distinguish what these services are, and what would be considered an extra, or additional service. These daily tasks typically consist of a few main elements: dusting and wiping down common surfaces (desks, tables, counter tops, ledges etc.), vacuuming, sweeping, dry and wet mopping, removing of trash, cleaning restrooms as well as kitchens/breakrooms.
Additional “extra” services not included in the daily janitorial work would be full window washing, all types of floor restoration (strip and wax for VCT tile, carpet shampooing etc.). These services would all be priced separately from the regular janitorial services.
Below, we will take a look at pricing methods for each.
When taking a look at this method, janitorial contractors, when evaluating your facility will determine how much time it would take in man hours to complete the cleaning scope. Based off of their hourly rate and number of hours required will determine a fair estimate to bill the customer. This typically includes all labor related costs, supplies, equipment, cleansers, mark-up etc.
Some pros and cons to this are that for the customer, you are essentially only paying for the hours worked. The con of this for the janitorial contractor is it can be tough to add increased effort/motivation for increased productivity. Depending on each company’s respective margins, this can cause a tight window to work with by adding extra time and pay to the front-line employees without increasing the price. This could also result as a pro with increased revenue for the janitorial contractor as increased hours by increasing the price for the customer. A con for the customer obviously from this is increased pricing for the extra work necessary to meet expectations. But, if these fluctuations present no issues, then this would be a good model to follow for the customer to get the most out of services.
One other popular method used is the fixed monthly fee model. After gathering as much information as possible and utilizing various calculation methods, a set monthly fee is determined. This usually consists of everything EXCEPT paper products and all types of consumables. This can provide more value to both the janitorial contractor and the customer. In most cases, this will present one of the most competitive prices to the customer as well as the servicer benefiting from possible efficiencies gained rather than going the price per square foot route.
This model is ultimately just as it sounds. There is a set fee for price per square feet, and gets multiplied by the square footage of the service area. For example, if the servicer provides a price of $0.25/square foot and there is a total of 50,000 serviceable square feet, your monthly cost would be $12,500. Some negatives to this model are that it can be easier to cut corners during the services. Given the set monthly price, and the typical industry production rate being roughly 4,500 square feet/hour, it should take roughly 11-man hours for work to be completed. A great janitorial servicer will spend ample amount of time to ensure the job is done right. However, lesser experienced cleaning companies can underquote at say $0.20/square foot which promotes less pay to their team just to earn extra profit (aka cutting corners).
Special project services are more often than not priced differently. These should always be priced separately away from the regular services. One special project is window washing. Depending on the size of the pane, and if both sides are to be completed, pricing can vary. Typically, the price per pane can be around $4/pane (one side), or $8/full window if both sides are to be completed. For floor restoration services, it is mainly based on price per square feet, but varies for the flooring surface. For example, VCT strip and wax runs at about $0.50/square foot, VCT scrub and recoat is $0.25/square foot. Meanwhile, carpet shampooing can range anywhere from $0.20-$0.35/square foot depending on how heavily soiled the carpeting is.
Most Popular Commercial Cleaning Trends For 2022
In 2022, the way businesses or companies work has been changed all the way down to the basic day-to-day fundamentals. As we are in the midst of slowly but surely making our way back to some sense of normalcy, there are some new popular trends starting to emerge in the commercial cleaning industry.
Check out our list of most popular trends that we are seeing that will benefit you and your business in the coming year.
Arguably one of the most important trends to follow with your servicer. Consistency, what is it and what does it mean? To put it simply, its staying on schedule and never missing services and sticking to the scope of work properly. Maintain those high standards originally agreed upon. If a cleaner calls out, have back-up plans in place to ensure the cleaning always is completed. This will not only leave a clean and safe working environment, but establishes that ever so important trust factor and eliminates any stress or anxiety with employees.
We get it, there can be a lot of confusion and uncertainty when returning back to the office. As this process takes place, whether it is all at once, or in phases, it is imperative to be briefed as the cleaning servicer on any new or updated requirements and best practices to follow. Everyone should have that peace of mind of feeling safe when returning back to work after extensive periods of working from home.
Whether you are a Facilities Manager, Warehouse Manager, Property Manager, Operations Manager etc., it your responsibility to make sure your co-workers and employees have a safe working environment. Have a conversation with your employees! Ask them, what are their needs that can help outline a solid cleaning schedule, or just anything that possibly makes sense for the culture of the environment you are trying to build. Get everyone involved to help improve best practices. Some questions to ask could be:
-Are there any suggested cleaning methods to ensure additional safety (allergies to certain cleaning products etc.)? – Any tips or pointers to share? – Is the cleaning schedule currently or going to be interruptive? What is a realistic schedule to follow to prevent any decreases in productivity? -Any internal suggestions for cleaning companies/Which is the best cleaning company near me?
At the end of the day, your commercial cleaning service needs to be aware and understand your specific unique needs and pains to provide you with the best personalized service.
A How To On Cleaning Commercial Floors
Expert Tips for Commercial Cleaning with a Hybrid Workforce
As we continue into this COVID-19 pandemic, work environments as we know them may never go back to being the same as they were previously before the pandemic first started. This proposes a big challenge for all businesses alike as now they are faced with how to rework schedules that best fit their model, employees, clients etc. Whether you are finally starting to become over the fact of never wanting to leave your house for work again, or absolutely in love with the fact of working in your pajamas daily, some companies have started implementing a hybrid workforce as a unique way to keep people coming into the office on a somewhat routine basis. With this, you want to make certain that you are still recognizing the importance of health and safety amidst the current state of the pandemic.
Employers have actually come out and stated that with a more flexible working schedule, productivity has actually improved! Some employers fear that they are at risk of losing employees if there is a push to return to the office full time. This is where the hybrid workforce come into play. By reducing the number of people each day, employees are more willing to come in at least on a part time basis.
However, new challenges arise when it comes to modifying safety protocols. We will dive into a couple of those below.
When changing your schedule in such a dramatic, newer fashion, having a cleaning plan is very important. An example of this would be that if a specific department is due in the office on Tuesdays and Thursdays, deeper cleaning should be done on Tuesday and Thursday evenings for that department in the building. Also, for that same instance, if another department is set to come in the following day, let’s say Wednesday, then there should be cleaning done Tuesday night before that department arrives.
It is important to have protocols or expectations in place for your staff or employees between scheduled cleaning services. Inform your employees what the scope of work entails from the commercial cleaner as well as what they themselves are responsible for. This helps employees maintain the safety and cleanliness of their workspace between services if there is some time in between scheduled services. Some ideas for this is to have hand sanitizer stations readily available or cleaning wipes that are easily accessible.
Having a safe and sanitary workspace will help smooth the transition into implementing a hybrid workforce/working schedule. BCS Facilities Group provides custom services to best fit your needs with commercial cleaning and disinfection services.