Tag Archives: Delaware

A Peak Behind The Curtain: Methods Used When Pricing Janitorial Services

When looking at daily janitorial services, it is important to distinguish what these services are, and what would be considered an extra, or additional service. These daily tasks typically consist of a few main elements: dusting and wiping down common surfaces (desks, tables, counter tops, ledges etc.), vacuuming, sweeping, dry and wet mopping, removing of trash, cleaning restrooms as well as kitchens/breakrooms.


Additional “extra” services not included in the daily janitorial work would be full window washing, all types of floor restoration (strip and wax for VCT tile, carpet shampooing etc.). These services would all be priced separately from the regular janitorial services.


Below, we will take a look at pricing methods for each.

Daily Services

Time/Labor

When taking a look at this method, janitorial contractors, when evaluating your facility will determine how much time it would take in man hours to complete the cleaning scope. Based off of their hourly rate and number of hours required will determine a fair estimate to bill the customer. This typically includes all labor related costs, supplies, equipment, cleansers, mark-up etc.
Some pros and cons to this are that for the customer, you are essentially only paying for the hours worked. The con of this for the janitorial contractor is it can be tough to add increased effort/motivation for increased productivity. Depending on each company’s respective margins, this can cause a tight window to work with by adding extra time and pay to the front-line employees without increasing the price. This could also result as a pro with increased revenue for the janitorial contractor as increased hours by increasing the price for the customer. A con for the customer obviously from this is increased pricing for the extra work necessary to meet expectations. But, if these fluctuations present no issues, then this would be a good model to follow for the customer to get the most out of services.

Monthly Fee

One other popular method used is the fixed monthly fee model. After gathering as much information as possible and utilizing various calculation methods, a set monthly fee is determined. This usually consists of everything EXCEPT paper products and all types of consumables. This can provide more value to both the janitorial contractor and the customer. In most cases, this will present one of the most competitive prices to the customer as well as the servicer benefiting from possible efficiencies gained rather than going the price per square foot route.

Square Footage

This model is ultimately just as it sounds. There is a set fee for price per square feet, and gets multiplied by the square footage of the service area. For example, if the servicer provides a price of $0.25/square foot and there is a total of 50,000 serviceable square feet, your monthly cost would be $12,500. Some negatives to this model are that it can be easier to cut corners during the services. Given the set monthly price, and the typical industry production rate being roughly 4,500 square feet/hour, it should take roughly 11-man hours for work to be completed. A great janitorial servicer will spend ample amount of time to ensure the job is done right. However, lesser experienced cleaning companies can underquote at say $0.20/square foot which promotes less pay to their team just to earn extra profit (aka cutting corners).

Special Services

Special project services are more often than not priced differently. These should always be priced separately away from the regular services. One special project is window washing. Depending on the size of the pane, and if both sides are to be completed, pricing can vary. Typically, the price per pane can be around $4/pane (one side), or $8/full window if both sides are to be completed. For floor restoration services, it is mainly based on price per square feet, but varies for the flooring surface. For example, VCT strip and wax runs at about $0.50/square foot, VCT scrub and recoat is $0.25/square foot. Meanwhile, carpet shampooing can range anywhere from $0.20-$0.35/square foot depending on how heavily soiled the carpeting is.

The Top 3 Things To Look For In A Janitorial Company

It can be a challenging task now more than ever to find a reliable commercial cleaning company. Sure, you can go on your Google machine and search for “commercial cleaning near me” or “janitorial services near me”, but what exactly are you getting yourself into when you do that? Whether it be Yelp, Bark, Home Advisor, etc., some (not all) are simply marketing companies that pose as a commercial cleaner, and what exactly do they do? Some examples are Vanguard, Executive Cleaning Services and Jensen Brothers that simply gather your information and subcontract the work. All you want to do is find a REAL cleaning service without all the additional hassle, and unfortunately can be more tough than need be.


However, once you do find a REAL commercial cleaning company, your work is only halfway done since there is a slew of companies in the cleaning market. Are you starting to weigh the idea about outsourcing your cleaning? Click here for more information. Are you currently outsourcing your cleaning and think it may be time for a change? Click here to find out more. So, the million-dollar question, how can you find a commercial cleaning company that can give you the best and most consistent results? Read on for the top 3 things to look for during your search.


Problem Solving – I’m sure at one point in time or another you have heard the common phrases such as “We have been in business for over 30 years”, “customer service is our #1 priority”, “we use the latest technology”, or “our core values are x,y,z”. Who cares? The one thing you are looking for is for your problems to be solved so you have one less thing to worry about on your busy plate. It is super important for a commercial cleaning company or anyone for that matter to understand your problems and provide swift solutions to them! This involves reducing the number of distractions caused by janitorial issues, and having the peace of mind knowing that your facility will be properly staffed each and every day while bringing solutions to you without even having to ask.


Local Presence – In other words, it can be challenging at times to find a service that can provide consistency. To put it simply, janitorial work is not overly complicated to the point where it requires years of experience or all of this extensive training to go along with it. Sweeping, mopping, dusting, emptying trash, cleaning the restrooms, kitchens, etc. doesn’t sound super overwhelming right? What it all boils down to, is the adequate oversight. This mainly stems from the management level (i.e., field managers) that are relatively close to your facility. This is very important when you bring in a cleaning service since it A.) reduces risk and B.) it builds TRUST! A good cleaning company will always be looking to improve their work, encouraging their teams while coaching them!


Industry Leadership – As mentioned at the beginning of this post, there is a slew of commercial cleaning companies in this market that can easily blend into the crowd. Look for a company that goes above and beyond. For example, they are heavily involved in the local community, they genuinely care about the industry and providing the necessary services for your own well-being first, they are involved in the industry through association memberships along with learning and spreading helpful information.


Let’s face it, the internet today is FILLED with anything you can possibly think of. This ultimately can be and is a very good tool with seemingly anything you desire right at your fingertips. However, with a tool such as this providing such ease in our lives it can also be layered with fraudsters and an extra layer of caution with office/facilities managers alike. By learning these few items listed above, this will be able to help lead a decision maker in the right direction to eventually make the correct decision for their company.

Don’t Let Dirty Windows Obstruct Your View!

All facilities, offices, buildings have one thing in common: windows. There comes a great deal of importance to clean windows with your business, but when exactly is it time to have them cleaned? What are the advantages of having clean windows? Clean windows are a win-win situation for all offices and facilities alike and is crucial for maintaining not only the cleanliness of your facility, but simply creates a healthier and happier environment.
In this post, we will discuss the importance of window cleaning with numerous advantages of having clean windows along with how often you should invest in getting your windows cleaned!


Extends the Life of Windows

– Windows, especially external can take on a lot of contaminants (think bird poop, pollen, etc.) and regularly cleaning your windows can help maintain removing these. – I am sure we all can attest to this one, but dirt, debris, dust LOVE to stick/cling to windows. Over time this can cause permanent damage and ultimately will require a full window replacement sooner rather than later.


Clear Visibility

– Clean windows with visibility are just more attractive to put it simply. Whether you manage an office, retail store, of any other type of commercial facility, your results to attract happy customers wanting to spend money or even employees working with a more positive mindset. – With glass clear of any and all fingerprints it helps engage potential customers and passer biers as they feel more invited into your business.


Eliminates Pests

– Are you constantly seeing webs in the corners of windows? Yeah, it can be a real downer! It can be pretty horrifying realizing that they come from spiders or even a worse cause. – Regular window cleaning will eliminate pests by getting into every nook and cranny, ultimately forcing them to move on.


Reduces Infection Risk

– As mentioned in our last post, germs are spread through high touch surfaces, and glass doors, windows or any glass surfaces are not exempt from this. Regularly cleaning these surfaces will ultimately help prevent the spread of viruses, colds or other illnesses. – Clean windows are beneficial in a way where it helps prevent the development of mold and mildew. Stale windows allow for the growth of bacteria, which leads the way to rust and other discoloration.


How Often Should My Windows Be Cleaned?

With all of this being said, you may be asking yourself how often do my windows need to be cleaned? Well, there are many factors that need to be taken into consideration when discussing windows. Factors such as, exterior quality of the windows with other materials that can be affected by the climate of your specific area.


The ideal window cleaning schedule can vary depending on your office, building size and location, internal and external conditions. The best approach to this would be to develop some sort of regular detailed cleaning schedule. This comprehensive plan will help you determine how often your windows need to be cleaned and how this can save you MONEY and TIME.
If you can keep a regular schedule, you will have a set of windows free of all dust, dirt, etc. and windows you can be proud of!

Allow BCS Facilities Group to work with you to come up with the perfect window cleaning schedule!

FAQs With BCS

Purchasing a janitorial service can come with a high degree of risk. Here at BCS Facilities Group, we strive to help build YOUR trust while reducing as much risk as possible. Below is a compiled list of the most frequently asked questions received during the purchasing process. If you are unable to find an answer to your questions, please do not hesitate to contact us here.


Service

How much notice do you need to get started?

Typically, we require at least 3 weeks to launch our services in order to properly staff your facility so we can accommodate your needs as efficiently as possible.
What types of services do you provide?

While we specialize in daily/weekly janitorial services, we are well versed in carpet cleaning, tile maintenance, window washing, as well as disinfection services.
Do you supply all of the equipment?

This will vary on a case-by-case basis. We leave this up to you and what is preferred by you. We are fully capable of providing all equipment and cleaning products for the cleaning of your facility.

Personnel

Who will I contact if there is a problem?

Your account holder. BCS prides itself that you will NEVER have to worry about who to contact as your point of contact will never change from day 1.
What happens if we don’t like one of your employees?

If there is an issue with one of our employees cleaning your facility, we will make certain to make the necessary changes where need be in staffing your facility. We at BCS pride ourselves on providing the best customer service in the industry.
How many people will you have in my facility?

The answer to this varies by each facility after the initial and final walkthroughs are completed. Once we have a good outlay of your facility and have a clear understanding of the desired services, we will inform you of how we will staff your facility and an estimate of how long the process will take.


Company

How long have you been in business?

BCS Facilities Group was founded in 1987 and since then has been perfecting the science of facilities maintenance.


Are you local/regional?

Yes. We are a local family owned and operated commercial cleaning company based out of Newtown, Pennsylvania servicing Eastern PA, New Jersey and Delaware. BCS is in what we like to call the “Goldilocks zone” of janitorial cleaning companies
How is your company different from all of the others?

Probably one of the most important questions ever asked. We are not just a janitorial service. It goes deeper than that here at BCS. Our main priority is building your trust, reduce risk, give you peace of mind. We take care of your business so you don’t have to! We view ourselves as an extension of your staff and a partner that will provide you a place that you can be proud of.