Tag Archives: bristol

Top 3 Tips on Creating an RFP For Your Janitorial Service Needs

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Let’s start off with the number question you may be asking. What exactly is a Janitorial RFP? To put it simply, it is a document that solicits proposal, and often made by an agency or company interested in the procurement of a service, product or any asset that they deem to be valuable to qualified contractors. This is often times completed through a bidding process between these suppliers.


Below, we will go over some tips, from our experiences, to help you find a new cleaning company that is the best fit and value for your facility.


Tip #1: Don’t Oversaturate Your Search


What do I mean by this? Often times you want to give many companies the opportunity to bid for your business, but you leave yourself at risk since not every company is going to be the best fit for your facility. One example of this is you may be a large corporate office building that requires nightly cleaning along with a day porter during the day, and you may find yourself with companies bidding that specialize in medical facilities and retail stores. This may not be the best “marriage” between the two. Or, you are a very large facility and smaller janitorial companies may not have the capacity or resources to tackle a job like that.


Do some research beforehand to potentially eliminate some of this unnecessary hassle and do NOT send RFPs to a company that you know will not be able to handle the task at hand. This is a waste of their time and money and your time by reading it.


Tip #2: Keeping It Simple


RFPs are not everybody’s favorite to read since they can become a mess or a cluster of random pieces of information seemingly thrown together without any organization. While you want to give vendors/contractors as much information as you possibly can, as with anything there is a “too much”. Before just sending a mass request with a document from past RFPs make sure you are updating this and reading it over as most companies do change, adapt and grow from year to year. There may be added work from years past or different scopes of work needed. Make sure you are checking for outdated information. What information is needed for a vendor to create a good proposal. Some examples include:
Times of day the facility needs to be cleaned
How many people are in the facility
Square footage
Number of restrooms/kitchens etc.


Tip #3: Be Specific About Pain Points


Try to sit back and ask yourself a couple key questions. Are you unhappy with your current or previous janitorial company’s services? Is this switch in vendors solely cost related? Has the scope of work changed wherein the current servicer cannot get the job done? If there is one piece of advice, I can give you on this it’s be transparent. If you are honest with your issues, this will give vendors the opportunity to speak to these issues you are having and offer some solutions rather than just following the generic protocol. This will also give you a good look at their commitment to customer service as well as quality control.


If you follow these tips when creating your next RFP for janitorial services, this will create a significant connection with a distinguished and reputable janitorial vendor.



Day Porters: Who They Are and What Services They Offer

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To put it simply, day porters and day porter services are the unsung heroes of workspace sanitation and an investment that would be worthwhile for any type of business. These services are great at maintaining a healthy, clean and safe work environment through daily janitorial services. This is a highly specialized position that keeps your building looking phenomenal when that unexpected guest visits, employees and customers. Day porters look for ways to optimize the upkeep process to ensure everything runs smoothly. Let’s take a deeper dive at exactly what day porter services entail.


What Is a Day Porter?


Day porters, to put it simply, are present during the actual work day during your work hours maintaining the cleanliness of your facility. Typical janitorial contractors operate after work hours with a specific scope of work. Day porters are also professionally trained with the proper skills to conduct best practices and use advanced equipment for proper disinfection of the workplace. They disinfect/sanitize high touch and high traffic areas throughout the day to prevent bacteria buildup to lessen the chance of illness.


Customizable and Easy to Manage


One of the more unique aspects of day porter services and quite frankly goes with the BCS motto, day porter service schedule and checklists are completely customizable to fit YOUR needs. If there are more difficult areas or aspects that need to be cleaned more frequently, day porters can most certainly add to their checklist of duties. Day porters’ jobs are to ultimately care for your building or facility to the best of their ability which makes communication with them crucial so you get the best outcome possible.


By having a day porter in your workspace, they essentially become an extension of your staff. At the end of the day, your janitorial contractor manages the day porters, so if a problem arises you can reach out to your janitorial contractor to aid in and address the issues.


Extended Hours of Cleanliness


Day porters are great at time management and find the most effective ways to keep your business clean for longer periods of time. If you already have a cleaning service that comes after hours like most, what happens when you have busy days where your bathrooms end up with piles of paper towels by the trash and no toilet paper and unflushed toilets? Most ordinary employees will not be going out of their way to clean that up. Day porters make sure that every single day, no matter what time it is, that your facility looks top-notch.


Contact BCS Facilities Group TODAY to learn more about how our day porter services can assist you in your janitorial needs!

Warehouse Cleaning and Why it is Important

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It is an essential part of any business to keeping your office or workspace clean, including warehouses or manufacturing plants which can get especially dirty pretty quickly. These types of workspaces are going to be quite larger than your typical office space, in which case they are likely to collect more debris with harder to reach places. Maintaining a regular strict cleaning schedule can prevent an accumulation of all the dust and debris.


As with other workspaces as well, a dirty warehouse takes away from being productive in operations by posing health and safety risks to your employees. A clean warehouse increases productivity and is easier and safer for workers. Below, we will discuss some main areas that warehouse cleaning should be focused on.


Floors


Warehouse floors see a lot of foot traffic on a daily basis and can make it difficult for the floors to be maintained. This area should be a top priority. Your cleaning service should be maintaining the floors clean of spills, dirt, scuff marks etc., with dust mops, scrubbers and other sweeper machines. The most common types of floors that should know how to be cleaned and maintained are concrete, tile, stole, carpet and rubber.


Bathrooms


Another high priority area are the bathrooms. It is very crucial to the health and safety of warehouse workers and employees that all high touch areas and surfaces be sanitized daily. These typically include all counter tops, sinks and surround, toilets and the bases of them, door handles/push plates, fixtures etc.


Waste Management


Warehouses and manufacturing plants typically operate with longer extended hours than your typical office along with the high traffic. This makes the removal of all garbage and waste very critical to keep your warehouse running as smoothly as possible. When this is not done regularly and consistently, trash can pile up in the trash bins themselves, or it can start to creep into higher traffic common areas blocking machinery. This will cause problems with safety as well as productivity.


Some of the more common waste items in warehouses are paper products and cardboard, which can end up being homes to rodents, cockroaches or other types of pests! This could obviously have an impact negatively on inventory and overall productivity.






Contact BCS Facilities Group TODAY to look out for your workers and keep your warehouse running the best it ever has!

Janitorial Services in Southeastern PA & New Jersey – Find Out if Your Facility Needs Them!

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Everybody wants a clean working environment to increase productivity and morale in the office. Business owners, Facilities Managers, Office Managers etc. can be tempted to take care of this themselves instead of outsourcing this. Why? To save money of course! This may be doable and manageable if you have a smaller facility with a handful of employees. This can get very overwhelming, very fast. This may force you to reconsider your strategy or approach on the cleaning. Below, we will go over a few touch points that may be a sign you need to outsource your cleaning services.


Larger Office Space


As your business grows or changing locations, keeping up with the cleaning along with your everyday work responsibilities can cause an abundance of added unnecessary stress. For example, if your office consists of larger windows, shelving that needs to be dusted, cobwebs in higher corners/light fixtures etc., flooring that is in a high traffic area, an outsourced cleaning service may be the answer instead of doing all of this yourself.


This all takes a lot of extra time to complete and maintain. As with anything, the larger the space the more time it will take and the more cleaning you will have to do. Don’t let your office get out of hand and finding yourself not keeping the office in the shape you once did without any resolution!


DUST


One of the, if not the biggest problem in offices is…DUST! It will build up on shelves or any other untouched surfaces that will end up circulating through the air and aggravate allergies or respiratory problems. Dusting does take a lot of time and is a bigger chore than you may think and needs to be done properly with the right amount of time and tools. Professional cleaners will know how to not just have it stirred up in the air.


There are a lot of forgotten areas to clean in an office setting. As listed above, high ceilings with corners along with tops of filing cabinets, shelving etc. can be neglected over time. This can be due to lack of time or energy or lack of resources to get high up places. Along with that, you risk safety for you and your employees.


Bathrooms


Bathroom upkeep can be challenging since they are the most used places. Bathrooms that are dirty can and will make a large impression on anybody that walks in them. It takes a lot of time, effort and quite frankly isn’t the most desirable of jobs to complete. Especially for employees who were never hired to do such that.


Keeping up with bathrooms goes deeper than what may meet the eye. Tasks such as scrubbing the toilet, mopping floors, sanitizing the sinks and restocking paper goods and soap dispensers can get very tedious. Not only that but to properly clean bathrooms you would need to close them down, and this is not always as easy during the work day.




It can be difficult to notice a lot of this in a facility that you work in everyday and not necessarily looking for it. Sometimes, you may need to just hit the pause button for a second, sit back and observe your surroundings to see all of this that others may see and you just simply don’t.


If you are in the Southeastern PA area or in New Jersey, reach out to BCS Facilities Group to get a FREE personalized quote today for your cleaning services.



Cleanup Tips and Messes to Avoid for That Halloween Office Party

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Every year in October comes that ever so famous and fun tradition of having a Halloween office party. A brief period where you can put work aside and have a little fun. Whether your office decides to have a party this year or not – which could be used as future reference -, here are some expert tips and advice to avoid those dreadful after party messes you are stuck cleaning up.


Plan Ahead of Time


Make sure everything is clean prior! I know this can be difficult sometimes, but hindsight being 20/20 you will be thankful after the fact. This way the aftermath of the party itself will be at least a little more bearable and manageable during the cleanup. Let’s be real, the harsh reality of cleaning up is the real horror of Halloween!


Trash, Trash…and more TRASH


All parties aside, trash can be a quick build up in a typical office setting. But, (cheesy pun alert) unless you live on Elm Street, there is no reason to create a nightmare with all the messy trash! If you do not already have on hand you can always ask your friendly neighborhood janitorial servicer for large trash bags to make rounding up trash that much easier. This will be easier to create designated trash spots for everybody to dispose of their trash. These are an absolute MUST as with all the typical office trash you will be adding paper plates, napkins, utensils, wrappers, decorations etc.


Easy Access to Cleaning Supplies


Ok, so this one may be a no brainer. When is the last time you have been to a party without a spill or accident? With food, drinks, activities all going on at once, spills or accidents are bound to happen. Some can be very messy and, in the moment you may decide to do a quick fix and brush it off for a deeper clean after the party is over. The reasoning for this? To put it simple, nobody wants to miss a party because of cleaning up! Everyone has that “fear of missing out” or just straight up do not want to waste time in the middle of a party with cleaning. Trust us when we say this, avoid these scary after the fact consequences with potential staining, and other permanent damages. Have supplies on hand that are easily accessible which will help make this process easier and quicker with no lingering headache for those pesky after party stains.


The After Party


With the party in the rear view, everybody going home and seemingly in the blink of an eye an empty office with nothing left but the leftover mayhem staring right at you. This is the moment when you realize that everybody still has to come into work the next day. There may be a couple things you want to consider of possibly hiring professionals to help you out.


Just like most everybody else you have a life outside the office that need to be attended to. Cleaning takes time and to keep circling back to the common theme here, you want to save as much TIME as possible. Especially with tasks that aren’t and shouldn’t be your responsibility. There is a lot that goes into cleaning when you look at all that needs to be done, floors, counters, surfaces, decorations, trash and not to mention everything else in between with spills etc. Cleaning up after any sort of party can be difficult and needs to be done correctly. Professional cleaning companies will provide you time and resources and not to mention more knowledge going into the after-party cleanup.


Have a happy and safe Halloween from all of us at BCS Facilities Group!









Helpful Tips When Transitioning From One Janitorial Service to the Next

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Changing cleaning services can be a pain and hopefully it is not done all too often. With our 30+ years of being in business there is an array of reasons to change your services. The most common reason being poor and/or lack of performance. With this comes eager Facilities Managers, Office Managers etc. asking “When can your company get started?” The answer is going to be 3-4 weeks.


During this time, there will be some very important processes being performed by your new cleaning servicer.


Team Building


One common fallacy that a lot of companies share is that our industry is filled with cleaning members ready to start as soon as possible. That is simply not the case. In most cases, once a new customer has been secured will janitorial servicers start the recruiting process. This could take multiple weeks with the recruiting search, interview process and background checks of all applicants. After that has been completed there will be activities for the onboarding process along with the appropriate training.


Development of the Operations Plan


Once all of the above has been completed, we then work together as a team to develop an operational plan. During this time, it is best practices to learning the workflow of your facility (I.e., areas of concern, etc.). With this upper management works together with our front-line cleaners to develop the most beneficial work plan.


Now, typically when you provide a 30-day notice of termination of services for the previous servicer, they would honor this as it is in their contract until the new servicer is in place. This is not always the case unfortunately. There will always be the vendors who will walk off the job once they are given notice. With this, below are a couple pointers for you to help make the transition as smooth as possible on your end if such occurrences happen.


Transitional/Temporary Services


One of the first steps to take is to reach out to your new servicer to see if they are able and willing to provide a transitional service before the official start date. This will usually be a scaled down version of what full services will be performed.


Remind Current Vendor of Contractual Obligations


With all of these steps being taken, it is important to reach out to your current vendor to simply let them know that it is their obligation to work through their end of the agreement. This could put a strain on possibly ever working together in the future if not.


Having a plan is important if you plan on changing cleaning services at some point in the near future. Know that there will be a transition period in between and having a proactive plan can most certainly save you the headache, and time along with allowing your next servicer to start off in a positive way.

Are Robots the Future of Cleaning?

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Most, if not all of us have seen this robotic vacuum, pictured above, at one point or another. Believe it or not, they first made an appearance as early as 1996, and have come a long way since. Commercial cleaning companies around the globe have started to explore the use of robots – yes robots – to accomplish a select few cleaning functions. However, we will go over if robots will be completely replacing humans in the cleaning field along with some advantages of robots doing the cleaning.


Will Robots Replace Humans?


The big question, are robots the future? With technology in the year 2021 robots in a way could be the future especially at a commercial level. With competition in the cleaning industry ramping up and technology making things more efficient, businesses may need to invest in some form technology down the road with an inevitable paradigm shift.


Now, this doesn’t necessarily mean all you see is robots taking over human jobs everywhere, rather this will give us humans more time to focus on other duties such as business and product development and customer relations.


Advantages of Robots


According to a report by the International Federation of Robotics, industrial cleaning robots are expected to be used by more and more companies in the not so far distant future. There are many reasons for this that mainly focus around two things, speed and efficiency. With technology always improving, they have been becoming more accurate.


With the ongoing COVID-19 pandemic one big thing is to decrease human contact. Well, this has caused more interest in robots with that very thought in mind. Robots also can’t get sick by toxic fumes with cleansers or copious amounts of dust. If robots for whatever reason need human intervention, operators and technicians can safely control the robot. This can also create more jobs as well? Also, with more dangerous tasks such as hi dusting, and window washing, robots can assume some of these tasks and eliminate risk of injury.




These are just a few advantages of robots in the cleaning industry and do not be surprised if more and more companies will begin to follow this trend. To give you a little insight as to robots in cleaning TODAY, there are active floor cleaning robots, window cleaning robots and duct cleaning robots!